Help Center
Sports Terms
- Terms of Use
- This set of terms and conditions govern the use of the Betrise.com Sportsbook. When placing a bet with Betrise.com, the Account Holder is therefore agreeing that the Account Holder has read, understood and will be adhering to these Terms and Conditions.
- Betrise.com reserves the right to make changes to the site, betting limits, payout limits and offerings.
- Betrise.com may update, amend, edit and supplement these Terms and Conditions at any time.
- General Settlement & Cancellation Rules
- If the outcome of a market cannot be verified officially, we reserve the right to delay the settlement until official confirmation.
- If markets were offered when the outcome was already known, we reserve the right to void any betting.
- In the case of any obviously incorrectly displayed or calculated prices, we reserve the right to void betting. This includes a deviation of more than 100% in the pay-out compared to the market average.
- If coverage has to be abandoned and the match finishes regularly, all markets will be settled according to the final result. If the outcome of a market cannot be verified officially, we reserve the right to void them.
- In the case of an incorrect settlement of markets, we reserve the right to correct them anytime.
- If a match does not adhere to the generally accepted format (e.g. unusual period length, counting procedure, format of a match etc.); we reserve the right to void any market.
- If the rules or format of a match differ from our accepted norm, we reserve the right to void any market.
- If a match is not completed or not played (e.g. through disqualification, interruption, withdrawal, changes in draws etc.), all undecided markets are considered void.
- When placing a bet it is your responsibility to check the bet details in the slip are correct, before you confirm and place your bet. We do not process requests to void any bets that were placed by error.
- Live Betting: If odds were offered with an incorrect match time, we reserve the right to void betting.
- Live Betting: If a wrong score is entered, all markets will be cancelled for the time when the incorrect score was displayed.
- Live Betting: If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
- Display of Information
- Betrise.com does not accept claims regarding User confusion due to mistranslation of non-English team or player names.
- If ambiguities arise due to multiple players sharing surnames, Betrise.com will refund wagers if given names were not provided to allow the User to differentiate between players
- If events are not listed with gender-specific information, it will be presumed that all events displayed relate to male athletics.
- The delay within which live bets may be placed varies according to multiple external factors.
- Betrise.com is not responsible for errors due to typing. We reserve the right to correct glaring mistakes by declaring invalid bets placed in any such instance. A “glaring mistake” would be, for example, a decimal or addition/subtraction of a 0 (“zero”) causing Betrise.com odds listing to diverge excessively from other Sportsbooks.
- Match Fixing
- Betrise.com will collaborate proactively both internally and with authorities to investigate any form of suspected match fixing pertaining to a bet placed on its site.
- Account Limits & Betting Limits
- Account deposit limits are the maximum amount the User may deposit to the User's Betrise.com account within a specified time frame. The User may see the deposit limits for each deposit method once the User has clicked on the specific deposit option on the ‘Deposit Funds’ page, located under ‘Account’.
- The maximum bet for every event displayed on the Betrise.com website is defined by the bookmaker network and may vary according to the type of event and the type of bet. The maximum bet is subject to change without prior written notice.
- Betrise.com reserves the right to limit the maximum bet on every event displayed on the Betrise.com website. Betrise.com also reserves the right to implement maximum bet limits applicable to the account of individual Users without prior written notice or explanation of reasons.
- The minimum bet on any event is $/€1 (or the equivalent amount in the currency of the User’s account).
- Definitions
- “Error” is a mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, technical hazard, registration error, transaction error, manifest error, force majeure and/or similar. Examples of errors include, but are not limited to:
- Bets accepted during technical problems that would otherwise not have been accepted;
- Bets placed on events/offers that have already been decided;
- Bets on markets containing incorrect participants;
- Bets placed at odds that are materially different from those available in the general market at the time the bet was placed;
- Bets offered at odds which reflect an incorrect score situation; or else, odds being clearly incorrect given the chance of the event occurring at the time the bet was placed.
- “Error” is a mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, technical hazard, registration error, transaction error, manifest error, force majeure and/or similar. Examples of errors include, but are not limited to:
- Bet Acceptance
- A bet is not valid until it is validated and shows in the Account Holder’s bet history. In cases of uncertainty about the validity of a bet, the Account Holder is requested to check the open bets or contact Customer Service.
- Unless accepted in Error, once accepted, a bet will remain valid and cannot be cancelled or withdrawn. It is the responsibility of the Account Holder to ensure details of the bets placed are correct.
- Under no circumstance Betrise.com will accept any responsibility for any mistakes (perceived and actual), deriving from either Errors as listed under Sports Section 6.1, or any other reason, such as but not limited to, incorrect listing of the odds/betting objects.
- Should a dispute arise about the acceptance (or lack thereof) of any transaction in the Account Holder’s account, the transaction log database will be the ultimate authority in deciding such matters.
- Betting and Payout Limitations
- Betrise.com reserves the right to limit the max payout on any bet or combination of bets by one Account Holder at $/€25,000. This limit may be lower depending on the specific sport, league and type of bet offer.
- In case a user places several identical bets (also combinations of single and multiple bets) for which the total winnings exceed the winnings limit per bet then Betrise.com has the right to reduce the bet to comply with the winnings limits.
- All bet selections are subject to pre-imposed limits set solely at Betrise.com discretion. Should this limit be reached, the Account Holder has the right to ask for it to be exceeded by means of a request effected through Betrise.com platform(s). Betrise.com reserves the right to accept (fully or partially) or reject the said request without any prior notice and further explanation.
- Betrise.com reserves the right to decline, solely at its own discretion, all, or part of, any bet requested.
- Betrise.com reserves the right to trace double accounts and to terminate them. In this case all relevant data will be transferred to the most active account of the respective client.
- If a customer is found to have more than one account and has placed identical bets with the two accounts, the client will instantly be revoked of their client privileges which might result in confiscation of winnings and/or cancellation of all placed bets (even decided ones). Betrise.com also reserves the right to restrict or deny access, totally or partly, to the user account, at its own discretion.
- Bets from bookmakers are not accepted. Bets on events in which the user is participating in the sport event (e.g. as a participating sportsman, as an owner, trainer or functionary of a participating club) are not permitted. In case this provision is not complied with, Betrise.com is authorized to refuse payment of any winnings, and to cancel the bet or bets even after the bet has been settled.
- All bets placed through any Betrise.com platform, also including bets requesting manual approval, may be subject to a time delay prior to acceptance, the length of which may vary. Such delay is to be determined by Betrise.com at its sole discretion.
- Betrise.com does not accept bets when it is likely that customers act in agreement, or as a syndicate. Placing identical bets from more than one account might be considered a syndicate even if the personal betting limit has not been reached.
- Syndicate betting is considered as fraud and may lead to reduction of betting limits, closing of account(s), confiscation of winnings and/or cancellation of all placed bets (even decided ones). Legal action may also be considered.
- Betrise.com reserves the right to withhold payment and/or to declare bets void on an event (or series of events), if there is sufficient evidence that any of the following has occurred:
- the integrity of the event has been called into question;
- the price(s) or pool has been manipulated;
- Match-rigging has taken place, or the match is under investigation for such.
- Evidence of the above may be based on the size, volume or pattern of bets placed with Betrise.com across any or all of its betting channels, as well as information received from other betting providers or officially recognized organizations.
- If any customer owes any money to Betrise.com for any reason, we have the right to take that into account before making any payments to that customer.
- All odds offered are subject to variation. Such fluctuation is determined solely at Betrise.com discretion.
- Bets are accepted only at the odds available in the betting grid at the time the bet was accepted by Betrise.com, irrespective of any other claim or previous publication present on the website or any other media detailing otherwise.
- All payout calculations when settling bets will be done based on decimal odds, irrespective of any other format displayed/chosen at time of bet placement.
- A dead heat in betting is when two or more participants tie for a position in an event.
- Dead heat returns are calculated by dividing the customer stake by the number of tied winners involved in the event. This figure is then multiplied by the odds to give the total payout.
- Example: If three football players, in a top goal scorer outright, all score the same goals and a customer backed one of the players, this is how we would settle the bet:
- First we divide the customers stake by the total number of tied winners, which is 3.
- We then multiply this figure with the taken odds for the bet (Eg 5.00).
- So if the customer placed a $/€10 stake on this then he would win: 10/3 x 5.00
This means the customer will have a total payout of $/€16.67. - Winnings from settled bets/wagers are added to the balance of your betting account. Any funds/winnings credited to an account in error are not available for use, and Betrise.com reserves the right to void any transactions involving such funds and/or withdraw the relevant amount from your account and/or reverse the transaction, either at the time or retrospectively.
- Cancellation (Voiding) of Bets
- A bet can be declared void, and will be, in that event, settled with the odds of 1.00.
- A bet made as an accumulative bet shall remain valid notwithstanding a match or an event which is part of the accumulative bet being void. All related bets to cancelled events will be void, and the stakes will be transferred back to involved parties. Multiple bets will be calculated again excluding the event that was abandoned.
- Betrise.com reserves the right, at its own discretion, to declare a bet void, totally or partly, if it is obvious that any of the following circumstances have occurred:
- Bets have been offered, placed and/or accepted due to an Error or Palpable Error. A palpable error could be any incorrect information published in regard to an event. For example, incorrectly (reversed) setup handicap, wrong team/teams/participants, incorrect deadlines or technical errors etc;
- Bets placed while the website was encountering technical problems that would otherwise not have been accepted;
- Influence Betting;
- Syndicate Betting;
- A result has been affected by criminal actions - directly or indirectly;
- A public announcement has occurred in relation to the bet which significantly alters the odds.
- A bet made as an accumulative bet shall never include two or more offers the outcomes of which might turn out to be related (e.g. Team X to become champions and Player Y to be Top Goal Scorer in the same league).
- Although Betrise.com takes all necessary steps to prevent such possibilities, in the eventuality that this would happen, Betrise.com reserves the right, solely at its own discretion, to declare void all parts of the accumulative bet which include the correlated outcomes.
- Bets can be voided regardless of whether the event has been settled or not.
- Furthermore, all bets placed (and/or accepted) in the following circumstances will be declared void:
- Pre-match betting:
- Betting affected after the event has started;
- Betting affected after a related event was underway and where conditions could have been altered in a direct and indisputable way.
- Live betting:
- Betting affected at incorrect price due to delayed or failing ‘Live’ coverage;
- Betting affected on particular offers after these have occurred, or else after an event which could normally be deemed as leading to the outcome has happened or is happening (e.g. bets placed on offers such as Total Goals Scored or Next Goal while a penalty is being taken, or has been awarded);
- Betting effected on odds which represented a different score than the actual
- Pre-match betting:
- If, for some reason, an Event occurs that is unclear or not covered by the rules and regulations including Event/Market Specific Rules on the Event or Market pages of the Website, Betrise.com reserves the right to decide the outcome of each event on a case-by-case basis.
- All bets sent to the Manual Review function may be rejected, partially accepted or fully accepted regardless of how the request is made. The Sportsbook reserves the right to determine all betting limits for each individual client and bet.
- Disclaimer and Priority
- Betrise.com reserves the right, at its own discretion, to adjust a Payout credited to an Account Holder’s balance if it is obvious that the Payout has been credited to the Account due to an Error.
- In order to adjust any inaccuracy in the Account Holder’s balance following amounts credited due to an Error, Betrise.com reserves the right to take any necessary action, without prior notice and within reasonable limits, to adjust the Account Holder’s balance through the reversal, amendment or cancellation, of any subsequent transaction on the Account Holder’s account.
- Any complaints/disagreements towards settlement of any bet offer, should reach Betrise.com within 14 days of the initial settlement to require a full investigation. All other complaints will only be considered if indisputable evidence of an inaccurate settlement is presented by the account holder
- Betrise.com reserves the right to suspend access to the account until it completes any investigations it deems necessary.
- These rules are applicable to all transactions with Betrise.com Sportsbook, and may be supplemented with other Rules. In the event of ambiguity, priority should be considered in the following order:
- Rules and conditions published in conjunction with an offer and/or campaign;
- Should these be inconclusive, reference will be made to the General Sportsbook Rules, unless Sport-Specific Rules declare otherwise.
- In cases where it deems that these Rules are inconclusive, Betrise.com reserves the right, according to its own discretion, to settle offers on an individual basis on the basis of equity, attaining itself to generally accepted betting norms, customs and definitions.
- Adaptations into other languages of these Terms & Conditions, or any other text which can be associated with bet offers, are done for purely informative purposes.
- Although all necessary precautions have been taken to assure the most faithful rendition of these terms in the specific language, Betrise.com will not accept any liability for any incompatibility between the English version and any other language. Thus, in case of discrepancy between the English edition and the respective translation, the former will be deemed as binding and will be the basis upon which the offers will be settled.
- Any data provided or accessible in, from or related to the Sportsbook may be used by the Account Holder for private, non-commercial use only and any use or attempted use of such data for commercial purposes is strictly prohibited.
- Betrise.com has the right to enforce a term of the contract relating to the Sportsbook against any Account Holder.
Sports Common Terms of Reference
- General
- Unless listed either in conjunction with the bet offer, or else in the Sport Specific rules, all bets should be considered valid for the result at the end of the “Regular Time” or “Full Time” only. “Regular Time” or “Full time” is defined as interpreted by the official rules published by the respective governing association.
- For example, in football, full time is stipulated to be 90 minutes including injury time, and in ice hockey it is stipulated as the 3 x 20 minute periods. Should the governing association decide to stipulate, before the start of the event, that the said event is to be played over a different duration, this will be treated as being the official rules for the event (for example, Under 17 football played with 2 x 40 minutes).
- Nonetheless, such occurrence is limited to the “regular” playing time and does not include any prolongation such as extra time or overtime, unless explicitly stated.
- “Live Betting” is where it is possible to bet during an ongoing match or event. Betrise.com does not acknowledge or accept any liability whatsoever if it is not possible to place a bet or the live score update is not correct.
- At all times it is the Account Holder’s responsibility to be aware of the match and the events surrounding it such as the current score, its progression and how much time remains before the match is completed.
- Betrise.com does not accept any liability for changes to the Live betting schedule or interruption of the Live betting service.
- The deadline (cut-off time) shown on the website is to be treated for information purposes only.
- Betrise.com reserves the right, at its own discretion, to suspend, partially or completely, the betting activity at any time where it deems necessary.
- Statistics or editorial text published at the Betrise.com site are to be considered as added information but Betrise.com does not acknowledge or accept any liability whatsoever if the information is not correct.
- At all times it is the Account Holder’s responsibility to be aware about circumstances relating to an event.
- Bet Types
- “Match” (aka 1X2) is where it is possible to bet on the (partial or definite) outcome of a match or event.
- The options are: “1”=Home team, or team listed to the left side of the offer; “X”=Draw, or the selection in the middle; “2”=Away team, or team listed to the right side of the offer.
- “Correct Score” (aka Result Betting) is where it is possible to bet on the (partial or definite) exact score of a match or event.
- “Over/Under” (aka Totals) is where it is possible to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, penalty minutes, etc.).
- Should the total amount of the listed occurrences be exactly equal to the betting line, then all bets on this offer will be declared void.
- Example: an offer where the betting line is 128.0 points and the match ends with the result 64-64 will be declared void.
- “Odd/Even” is where it is possible to bet on the (partial or definite) amount of a predefined occurrence (e.g. goals, points, corners, rebounds, penalty minutes, etc.). ”Odd” is 1,3,5 etc.; “Even” is 0,2,4 etc.
- A “Head-to-Head” is a competition between two participants/outcomes, originating from either an officially organised event, or else, as virtually defined by Betrise.com.
- “Half time/Full time” is where it is possible to bet on the result in half time and the final outcome of the match.
- E.g. if at Half time the score is 1-0 and the match ends 1-1, the winning outcome is 1/X.
- The bet is void if the regular time of the match is played in a different time format than those listed in the bet (i.e. other than two halves).
- “Period betting” is where it is possible to bet on the outcome of each separate period within a match/event.
- E.g. If the period scores in an ice hockey match are 2-0 / 0-1 / 1-1, the winning outcome is 1/2/X.
- The bet is void if the regular time of the match is played in a different time format than those listed in the bet (i.e. other than three periods).
- “Draw No Bet” is where it is possible to bet on either “1” or “2”.
- It is also common practice to refer to “Draw No Bet” in cases where no draw odds are offered.
- Should the specific match contain no winner (E.g. match ends as a draw), or the particular occurrence doesn’t happen (E.g. First Goal, Draw No Bet and match ends 0-0) the stakes will be refunded.
- “Double Chance” is where it is possible to bet simultaneously on two (partial or definite) outcomes of a match or event. The options are: 1X, 12 and X2.
- “Outright” or “Place” betting is where it is possible to choose from a list of alternatives and bet on the eventuality that a participant wins or places within a specified position in the classification of the listed event/competition.
- Should two or more participants share finishing positions, the settlement will be based as per the definition in DEAD HEAT.
- “Goal minutes” is where it is possible to bet on the sum of the minutes when the goals have been scored. When settling such bets, goals scored in injury time will be counted as being scored in the 45th minute (first half) and 90th minute (second half).
- Own goals will not count towards the settlement of individual player’s ‘goal minutes’.
- “Handicap” is where it is possible to bet on whether the chosen outcome will be victorious once the listed handicap is added/subtracted (as applicable) to the match/period/total score to which the bet refers to.
- In those circumstances where the result after the adjustment of the handicap line is exactly equal to the betting line, then all bets on this offer will be declared void. Example: a bet on -3.0 goals will be declared void if the team chosen wins the match by exactly 3 goals difference (3-0,4-1, 5-2, etc).
- Any reference in this section to the term “margin” is intended to be understood as the outcome emerging from the subtraction of the goals/points scored by the two teams/participants.
- Unless otherwise stated, all handicaps listed on Betrise.com site are to be calculated based on the result from the start of the listed match/period to the end of the specified match/period.
- It is however customary that for certain handicap bet offers in specific sports (Asian Handicap in Football), only the outcomes obtained from the time of bet placement until the end of the listed timeframe will be taken into consideration, thus disregarding any goals/points scored before the time the bet was placed and accepted.
- Any bet offer with these characteristics will be clearly displayed on site and highlighted in the punter’s Bet History with the score at the time of bet placement. There are 3 different “handicap betting” formats:
2-way Handicap: Team A (-1.5) vs Team B (+1.5). Example:
Team A is given a -1.5 goal handicap in the match.
For the bet to be won, Team A must win the match with a margin equal or bigger than the listed handicap (ie. 2 goals or more).
Team B is given a +1.5 goal advantage in the match.
For the bet to be won, Team B must either win the match, finish the match with a draw, or not lose with a margin equal or bigger than their listed advantage (i.e. lose with a 1 goal margin).
3-way Handicap: Team A (-2) Draw (Exactly 2) Team B (+2) Example:
Team A is given a 2 goal handicap in the match.
For the bet to be won, Team A must win the match with a bigger margin than the listed handicap (i.e. 3 goals or more).
Draw would be the victorious outcome should the match end up with exactly the listed margin (i.e. match ends with results such as 2-0, 3-1 and 4-2).
Team B is given a 2 goal advantage in the match.
For the bet to be won, Team B must either win the match, finish the match with a draw, or not lose with a margin equal or bigger than their listed advantage (i.e. lose with only a 1 goal margin)
Asian Handicap: Team A (-1.75) vs Team B (+1.75) Example:
Team A is given a -1.75 goal handicap in the match.
This means that the stake is divided into 2 equal bets and placed on the outcomes -1.5 and -2.0.
For the bet to be fully paid out at the listed odds, Team A must win the match with a bigger margin than both of their listed handicaps (.ie. 3 goals or more margin).
In the eventuality that Team A wins with only a 2 goal margin, the bet will be considered as partially won with a full payout on the -1.5 part of the bet and a refund on the -2.0 side since the outcome on that part of the bet would be considered a “tie”.
Should the match produce any other outcome, including a Team A victory with only a 1 goal margin, the whole stake would be lost.
Team B is given a +1.75 goal advantage in the match.
This means that the stake is divided into 2 equal bets and placed on the outcomes +1.5 and +2.0.
For the bet to be fully paid out at the listed odds, Team B must either win the match, finish the match with a draw, or not lose with a margin equal or bigger than any of their listed advantages (i.e. lose with only a 1 goal margin).
In the eventuality that Team B loses with exactly a 2-goal margin, the bet will be considered as partially lost with a refund on the -2.0 part of the bet and a loss on the -1.5 part of the bet.
Should the match produce any other outcome which results in a defeat of Team B with a margin of 3 or more goals, the whole stake would be lost.
- Betting Rules
- Over/Under bets on classification of participants in performances/events must be interpreted as follows: “Over” means a worse or lower position while “Under” means a better or higher position.
Example: A bet on a player’s classification in a tournament with an Over/Under line 2.5 will be settled as Under if the player classifies first or second. All other placements will be settled as Over. - Bets on “Quarter / Half / Period X” refer to the result/score achieved in the relevant timeframe and do not include any other points/goals/events tallied from other parts of the event/match.
- Bets will be voided if the match is played in any other format but the one stipulated in the offer.
- Bets on “Result at the end of Quarter / Half / Period X” refer to the result of the match/event after termination of the stipulated time frame and will take into account all other points/goals/events tallied from previous parts of the event/match.
- Bets on “Race to X Points / Race to X Goals...” and similar offers refer to the team/participant reaching the particular tally of points/goals/events the earliest.
- If the offer lists a timeframe (or any other period restriction), it will not include any other points/goals/events tallied from other parts of the event/match which are not related to the mentioned time frame.
- Should the listed score not be reached within the stipulated time frame (if any), all bets will be declared void, unless otherwise stated.
- Bets on “Winner of Point X / Scorer of Goal X” and similar offers refer to the team/participant scoring/winning the listed occurrence.
- For the settlement of these offers, no reference to events happening prior to the listed occurrence will be taken into consideration.
- Should the listed event not be scored/won within the stipulated time frame (if any), all bets will be declared void, unless otherwise stated.
- Bets referring to the occurrence of an event in a pre-defined time order, such as “First Card” or “Next Team to receive penalty minutes”, will be settled as void should it not be possible, without any reasonable doubt, to decide the winning outcome. For example, in case of players from different teams which are shown a card in the same interruption of play.
- “Team to score first and win” refers to the listed team scoring the first goal in the match and going on to win the match. Should there be no goals in the match, all bets will be settled as void.
- Any reference to “clean sheet” indicates that the listed team must not concede any goal during the match.
- “Team to win from behind” refers to the listed team winning the match after having been at least 1 goal down at any point in the match.
- Any reference for a team to win all halves/periods (e.g. Team to win both halves) means that the listed team must score more goals than its opponent during all the stipulated halves/periods of the match.
- Any reference to “Injury Time” refers to the amount displayed by the designated official and not to the actual amount played.
- Settlement of bets on offers such as “Man of the Match”, “Most Valuable Player” etc. will be based on the competition’s organisers’ decision, unless otherwise stated
- Settlement of Transfer bets will also take into account players signed by the club on loan deals.
- Bets referring to Managerial changes refer to the individual in the Head Coach/Manager role (as applicable) who steps down/is removed from the position for any reason.
- Bets are valid even in cases where a joint responsible (if any) leaves their position and will be settled accordingly.
- In case that no more changes are happening between the time the bet is placed and the last league fixture (excluding play-offs, play-outs, postseason, etc.) the bets placed after the last Managerial change (if any) will be void, unless a suitable option has been offered for betting.
- Over/Under bets on classification of participants in performances/events must be interpreted as follows: “Over” means a worse or lower position while “Under” means a better or higher position.
- System Bets
- In Pre-match betting, it is possible to combine different offers on a single coupon. Account Holders can choose their own number of singles, doubles, trebles, etc.
- In Live-betting, it is possible to combine different offers on a single coupon as an accumulator bet. All selected matches/offers in a multiple must be included in the coupon and no other multiple options (Example: singles, doubles, etc.) which exclude 1 or more matches/offers are available.
- Betrise.com reserves the right to limit the amount of combinations due to what is known as outcome dependency, and also other factors, solely at its own discretion.
- It is possible to include one or several matches as ‘bankers’ which means that the selected matches/events will be included in all coupons.
- A ‘Trixie’ is a combination, which includes one treble and three doubles from a selection of three matches.
- A ‘Patent’ is a combination, which includes one treble, three doubles and three singles from a selection of three matches.
- A ‘Yankee’ is a combination, which includes one fourfold, four trebles and six doubles from a selection of four matches.
- A ‘Canadian’ (also known as ‘Super Yankee’) is a combination, which includes one fivefold, five fourfolds, ten trebles and ten doubles from a selection of five matches.
- A ‘Heinz’ is a combination, which includes one sixfold, six five-folds, fifteen fourfolds, twenty trebles and fifteen doubles from a selection of six matches.
- A ‘Super Heinz’ is a combination, which includes one sevenfold, seven sixfolds, twenty-one fivefolds, thirty-five fourfolds, thirty-five trebles and twenty-one doubles from a selection of seven matches.
- A ‘Goliath’ is a combination, which includes one eightfold, eight sevenfolds, twenty-eight sixfolds, fifty-six five-folds, seventy fourfolds, fifty-six trebles and twenty-eight doubles from a selection of eight matches.
- For display purposes, when necessary, the second digit after the decimal point of the odds is shown as rounded up in the Account Holder’s bet history to the nearest decimal number.
- The payout will however be affected based on the actual odds multiplied by the stake, disregarding the aforementioned rounding.
- Results Settlement
- When settling results, Betrise.com will do its utmost to attain itself to information obtained first hand (during or exactly after the event has been concluded), through TV transmissions, streaming (web-based and through other sources) as well as official sites.
- Should this information be omitted from first hand viewing and/or official sources and/or there is an obvious error in the information included in the sources above, the settlement of the bet offer will be based on other public sources.
- Settlement of bets will not include any changes deriving from and/or attributable to, but not limited to: disqualifications, penalisations, protests, sub judice results and/or successive changes to the official result after the event has been completed and a result has been announced, even preliminarily.
- For bets referring to competitions which span over more than 1 round/stage (E.g, Season Bets), only amendments affecting bets where settlement has not been decided yet will be taken into consideration.
- Such measures must be announced by the governing association before the last scheduled round/stage will be considered.
- Any changes effected after this date, or else referring to bets which have already been settled based on events happening during the event/competition, will not be considered.
- Occurrences which have not been sanctioned and/or acknowledged by the match/event officials (e.g. disallowed goals) will not be taken into account towards the settlement of the bet.
- As a general rule, and unless the offer specifies otherwise, Betrise.com will settle offers based on the exact time that the flow of play was interrupted/resumed (as applicable) by the occurrence in question (e.g. ball went out of play for a throw-in/goal kick or crosses the line for a goal).
- Bets referring to the accumulation of a particular occurrence (e.g. Total corners) and/or the execution of a particular action, will require said occurrence to actually take place during the time interval specified (e.g. the corner being kicked).
- In such instances, should the occurrence be only awarded and not taken, it will not be considered for settlement purposes.
- All bet offers related to matches/events which do not take place at all or are awarded a result through a walk-over decision will be declared void.
- In case of an abandoned event, all bet offers that have been determined prior to the abandonment and could not possibly be changed regardless of future events, will be settled according to the decided outcome.
- All remaining bet offers will only be settled if an official result is announced within 24 hours and will otherwise be considered void.
- In case an event is abandoned and is scheduled to restart from the beginning within 24 hours of the original date, all bets placed before the initial match which could not be settled through the outcomes deriving from the play prior to abandonment, will be declared void.
- Should the date for an event which has not started yet, be moved not more than 3 full days prior/following the original date and time previously issued by the governing association, all bets will stand, even if the new kick off time is more than 24 hours past/previous the original stipulated time.
- In case an event which has not started yet, is moved more than a full 3 days, or else, the event has started and an official result cannot be declared before 36 hours have passed, the bets will be declared void.
- If a match is cancelled or abandoned before the match duration ends, all bets on that match will be void, except where a settlement has already been determined for that bet or if the betting rules specify otherwise for that bet then it cannot be cancelled.
- All bets related to stoppage/additional time will be declared void if the match is cancelled before the duration of the match is completed, except where a settlement has already been determined for that bet or if the betting rules specify otherwise.
- Settlement of bet offers, such as, but not limited to, shots, shots on target, ball possession, assists, rebounds, etc. will be based according to the definition with which the official governing body issues said statistics.
- Unless backed by un-contradictory evidence, Betrise.com will not acknowledge any complaints which derive from a personal interpretation of such terms.
- When placing “Outright” or “Place” bets, stakes will be refunded on participants/outcomes that are not participating or withdrawing from an event, before the event starts. (Non starter).
- No refunds of bets will apply, even if the winning outcome of a match/event is a participant/outcome that has not been listed for betting purposes.
- On all bet offers, the account holder has the possibility to ask for a price on a non-listed participant/outcome.
- Betrise.com reserves the right, at its own discretion, to decline such requests.
- In case a participant is disqualified/withheld/banned from taking part in a subsequent part/phase of an event/competition, the disqualification will be considered to have taken place at the time of the participant’s removal from the event.
- No alterations will be made to previous results, regardless of any modifications due to said actions.
- If two or more Participants share the applicable finishing positions and no odds have been offered for a drawn outcome, the payout will be calculated by dividing the stake by the number of participants sharing those certain positions and are settled accordingly. The payout will always be at least equal to the stake, except in cases of “Head to Heads”.
- In “Group Betting” (aka “Best of X”), all listed participants must start the event for bets to stand.
- In “Group Betting” (aka “Best of X”), at least one participant from the selection list must successfully complete the event for bets to stand.
- Should that not be the case, and the governing association does not follow specific tie-breaking criteria, the bets will be declared void.
- In a “Head to Head” between two or three participants, all listed participants must start the particular round/event which the bet refers to, for bets to be considered valid.
- In a “Head to Head” between two participants, all bets will be refunded if both participants share the same position/score or are eliminated at the same stage of the competition, unless the governing association follows specific tie-breaking procedures, in which case, these will be deemed valid.
- In a “Head to Head” between three participants and more than one winning outcome, the odds will be divided by the outcomes sharing the winning position, irrespective of whether the net outcome is lower than the Account Holder’s stake.
- If a “Head to Head” is offered between different rounds/stages, all participants must take part in the upcoming round/stage for bets to be valid.
- Unless specifically stated, whenever the organising association deems it fit to include any necessary rounds, matches, or series of matches (e.g. Playoffs, Playouts, Postseason) following the end of the so-called Regular Season in order to determine the classification, league winners, promotion/relegation, etc., Betrise.com will take into account the results and outcomes deriving from these matches for settlement purposes of bets referring to the final league classification, promotion, relegation, etc. For example, seasonal bets on the team winning the NHL will refer to the Stanley Cup Winners.
- Offers which compare the performances of two or more individuals/teams against each other over a stipulated time frame/competition will only be settled based on the result of the listed participants, disregarding all other participants in the same competition/event.
- Unless specifically stated, all offers referring to a single player’s performance in a specific domestic league (such as Total Goals Scored by Player X in League Y) or “Head to Head” bet offers involving two players’ performances in domestic leagues, will not take games into account those events happening during eventual Play-offs/Play-outs/Post-season or any other matches, or series of, which would happen after the so-called Regular Season.
- Offers related to a total amount of occurrences/events scored/tallied by a particular team, either in a single team performance in a specific domestic league (such as Total Goals Scored by Team X), or “Head to Head” bet offers involving two teams’ performances in domestic leagues (E.g. Most Penalty Minutes in League X - Team Y vs Team Z), or a cumulative league performance (E.g. Team to receive Most Yellow Cards in League X) will not take into account those events happening during eventual Play-offs/Play-outs/Post-season or any other matches, or series of, which would happen after the so called Regular Season, unless otherwise specified.
- During specific events Betrise.com might decide to offer for betting a reduced selection of participants and might also include betting options such as “any other”, “the field”, or similar.
- This option includes all unlisted participants except for the ones mentioned specifically as available.
- Offers that make specific reference to a participant’s/participants’ performance in a particular event e.g. Player X vs The Field) are to be considered void if the mentioned participant(s) do(es) not take part in the competition.
- Any form of a qualification ahead of the main event is considered to be a valid part of that competition.
- Thus any participant who is eliminated at the qualification stage will be considered losing to anyone that is pre-qualified or is successful in the qualification part.
- Irrespective of whether such information has been detailed in the bet offer or not, bets on matches being played on so-called “Neutral pitches” as well as in cases where the venue/surface type is changed, will not be treated as a cause for the offers to be voided, provided that the location in which the match takes place cannot be demonstrated as being the habitual “home” pitch of either team involved in the match, in which case all bets will be declared void.
- Such eventuality is not applicable to events in which, even if the location can be deemed as a potential customary “home” pitch for either of the teams involved, the governing association still decides to list the fixture in a way which might be interpreted differently, (e.g. specific events or the final/late stages of a competition being held in pre established venues).
- In such cases the venue would be considered a “Neutral” pitch and bets will stand regardless of the order in which the offer is displayed.
- Information referring to gender of the teams, age groups and youth teams, as well as various definitions of reserve teams (e.g. B and C teams), is to be treated as supplementary information.
- The inclusion (or lack of) and correctness of such information will not be treated as sufficient cause for the voiding of the offers related to the match/event, given that this does not cause an obvious inconsistency in odds offered.
- While all necessary precautions are taken by Betrise.com to assure the most faithful rendition of all components involved in a bet offer, it is to be assumed that certain denominations could be represented differently due to different interpretations deriving from adaptations into another language.
- Such linguistic incongruence will not be treated as sufficient cause for the voiding of the offers related to the match/event, given that it does not create uncertainty with other participants.
- The same applies for denominations referring to events, team names, sponsor names, etc.
- In case of bets where there is reference to timeframes, they should be interpreted in the following way: “within the first 30 minutes” will include anything happening until 0 hours 29 minutes and 59 seconds; “between 10 to 20 minutes” will include anything happening from 10 minutes and 0 seconds until 19 minutes and 59 seconds.
- Unless listed either in conjunction with the bet offer, or else in the Sport Specific rules, bets referring to event/match duration which include non-full integer digits (E.g. 88.5 minutes or X.5 rounds) require the full completion of the full integer of the listed duration for them to be considered won.
- For example: a bet on Over/Under 88.5 minutes in a Tennis match will be settled as ‘Over’ only if at least 89 full minutes are completed.
- Betrise.com acknowledges that some bets might require the rounding-up of percentages, units or other criteria which are decisive for the settlement of the bet.
- Should that be the case, Betrise.com reserves the right to adjust and settle accordingly.
- Any reference to goals scored by specific players will not count if they are defined as ‘own goals’ (scored in their own goals) unless otherwise stated.
- Any reference to confederation, nationality or similar will be subject to the definition by the governing association.
- Any medals won by a team/nation per competition will count as one (1) single medal regardless of the number of team members.
- Offers related to a total amount of occurrences/events scored/tallied by a particular player, in a single team performance in a specific competition (such as Total Goals Scored by Player X for Team Y) will only take into account total amount of occurrences/events scored/tallied by the particular player while playing for that team in that particular competition.
- Should any of the following occurrences happen to the listed player, the bets will be considered void:
- does not take part in at least 50% of the competition’s stipulated matches (excluding eventual Playoffs/Play-outs/Postseason)
- does not take part in at least another match after the bet has been placed.
- Offers on whether certain individuals will be occupying a specified position/title/job on a certain date (E.g. Minister X to still be Minister on date Y, Player/Coach to still be with Team Y on Date Z) refers to the individual in question to hold (or alternatively to be appointed in) the listed position uninterruptedly between the time the bet is placed and the specified deadline.
- Should the individual for any reason whatsoever leave the position before the specified deadline, the outcome of the bet will be considered as not having happened. This is valid even in cases where the individual is reappointed/signed again in that same position/title/job and even if on the specified deadline the individual is occupying once more that same position/title/job to which the bet refers to.
- Settlements will also take into account players signed on loan deals.
- Cash Out
- We may, at our absolute discretion, allow you to take a return on a wager you have made before settlement of the market on which the wager was placed (Cashout).
- Cashout may be available on selected pre-match and Live sports markets via the internet, iPhone and Android website. Cashout can not be completed by contacting customer support. Cashout may not be available at all times.
- Cashout is available for fixed odds wagers only. Cashout is not available for:
- Wagers placed with free bets or safe bets;
- Multi wagers, unless each individual leg or event within that multi wager is available for Cashout;
- System bets.
- A predetermined settlement value (Cashout Price) may be offered based upon the selections, prizes taken and the current status of the wagering transaction.
- Cashout may not be available for certain wagers placed on pre-match markets, where the event or match has already commenced (is in-play). For multi wagers, Cashout may not be available if any leg of the wager has been placed on a pre-match market and the event or match relating to such leg has already commenced (is in-play).
- To Cashout a wager, You must select “Confirm Cashout” or “Confirm” (a Cashout Request). You cannot cancel a Cashout Request once it has been confirmed.
- We may, at Our absolute discretion, choose to accept or decline a Cashout Request. A Cashout Request may not be accepted for reasons including, but not limited to, a change in odds or the suspension of a market (including any leg of a multi wager).
- If a Cashout Request is not accepted for some reason, a message will be shown advising you that the Cashout Request was declined and a new Cashout Price may be offered to you. If you did not make a Cashout Request in relation to the new Cashout Price offered, settlement of the original wager will take place, based on the original instructions and odds when the wager was accepted.
- Where a Cashout Request has been accepted:
- Your original wager will come to an end (be Cashed Out);
- We will pay You the Cashout Price;
- The original wager will be deemed to have been settled and We will have no further obligation to You in respect of the original wager. You will not receive any payout, dividend or refund in relation to the Cashed Out wager; and
- The occurrence or non-occurrence of the event(s) on which the original wager was placed will not create any additional rights or obligations to or for You.
- The acceptance of a Cashout Request does not represent a new wager, it is an agreement to end the original wager early.
- The Cashout Price is inclusive of Your original stake. The Cashout Price is non-negotiable and will not exceed the value of the original estimated return.
- You will not be eligible for any Bonuses or any other promotions in relation to wagers that have been successfully Cashed Out.
- Any wager which is Cashed Out will not be considered a wager for the purposes of meeting any turnover or wagering requirements for Bonuses, rewards, prizes, or any tasks necessary to fulfil a campaign or promotional offering.
- In the event that a Cashout Request has been accepted in error (including where a Cashout Price has been incorrectly offered) or an amount has been incorrectly credited to Your Account in connection with a wager that has been Cashed Out, We reserve the right, at Our absolute discretion, to adjust Your Account to the extent necessary to rectify the error or the incorrect credit. Such adjustment may include:
- Settling the Cashout Request for an amount equal to the Cashout Price which would have been available in the absence of such error; or
- Reversing the Cashout Request and settling the wager on the original wager instructions;
- If, as a result of any such adjustment, Your Account goes into debit, We may recover from Your Account, as a debt due, the amount of the deficiency in the account.
- We reserve the right to suspend, amend, restrict or cease to offer Cashout at any time, on any market or to any customer, without providing a reason or advance notification, even where Cashout has been advertised to a customer as being available. We are not liable for any losses which may arise in connection with Cashout not being available to a Customer, even in circumstances where Cashout has been advertised as being available for a particular event or at a particular time.
- We reserve the right, at Our absolute discretion, to void the original wager which was Cashed Out, refuse to Cashout a wager, or require repayment of any amounts paid by Us in respect of the original wager (including the Cashout Price) where:
- We reasonably suspect a wager or Cashout Request has been made by any individual or group of people (including, but not limited to relatives, organisations, bookmakers and their employees) acting together either in an attempt to defraud Us; or
- The original wager or the Cashout Request was made after the relevant event has finished; or
- Where We are otherwise entitled to void the original wager or require repayment under these Rules.
- You acknowledge and accept that circumstances within or beyond Our control may prevent, limit or delay the operation of Cashout, and that We will not be liable to any person for any loss incurred or sustained in connection with or as a result of:
- Cashout being unavailable or delayed; and/or
- Any act or omission, deliberate or negligent, by You, any customer or other third-party, in connection with Cashout.
- We are not liable for any losses which may arise in connection with a Customer’s use of the Cashout feature or a Cashout Request being accepted or declined by Us.
- Where a Customer has placed a wager on a market that was not available for Cashout at the time the wager was placed by the customer, the customer will not be able to make a Cashout Request in relation to that wager, even if we subsequently make Cashout available on that market.
- Scoreboard services and other third-party information streams or provisions are provided for guidance only. We do not accept any liability for any bets cashed out based on information provided by these services.
- BetRise only supports full Cashout. Partial Cashout is not offered.