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Privacy Policy
Introduction
This Privacy Policy describes the way in which we collect, process, and potentially share any of the information you provide to us, and that we collect from or through you as a visitor and/or user of BetRise.com.
We will process any Personal Information provided to, or collected by, us (whether via this website or any other means), or otherwise held by us and relating to you, in the manner set out in this Policy. By submitting your Personal Information to us and using the BetRise.com website, you confirm your consent to the use of your personal information as set out in this Privacy Policy.
Information Collected and how it is used
We may use your Personal Information, together with other information for the purposes of:
- Personalising your user experience: We may use information in the aggregate to understand how our users as a group use any services and resources provided on our website.
- Improving customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
- Processing transactions: We may use the information you provide about yourself only to provide you with our services. We do not share this information with outside parties except to the extent necessary to provide our services, or to comply with legal and regulatory obligations as set out below.
- Administering content, promotions, surveys or other Site features: We send you information you agree to receive about topics we think will be of interest to you.
- Sending periodic emails.
- Ensuring the security and fairness of gameplay.
- Complying with our legal and regulatory obligations.
We may also collect non-identifying information about our users whenever they interact with our website. This may include the browser name, the type of computer, and technical information about users’ means of connection to our website, such as the operating system and the Internet Service Providers utilised, and other similar information.
Information Storage
We will take all reasonable steps to ensure that your information is kept secure and protected. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored on our website.
Sensitive and private data exchange between our website and its users happens over a SSL secured communication channel, and is encrypted and protected with digital signatures.
Sharing your Personal Information
We will only disclose Personal Information to our Group companies and suppliers that are engaged to process such information on our behalf. If you apply for an account with us, we may use third parties for the purposes of preventing fraud, to check your age and identity, and to prevent money laundering. These include credit reference agencies who may record any searches they carry out on our behalf on your file.
We may also make enquiries for, and disclose details of, how you conduct your account to, such lawful authorities, agencies, and relevant authorised third-parties (such as Payment Service Providers and Banking Partners) for fraud and money laundering prevention, or to comply with our legal and regulatory obligations.
We may need to disclose Personal Information (including, without limitation, information you provide us during sign-up or throughout the term of your holding of an account with us, as well as any activity carried out by the account held with us in your name) when required by law or our regulators, or where such action is necessary to comply with a judicial proceeding, a court order, an order from our regulator or any other legal process served on us.
We use a credit card processing company to process payments. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Third-party Sites
You may find advertising or other content that links to our website on the sites and services of our partners, suppliers, advertisers, sponsors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by such third-party sites. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your Communications with Us
Telephone calls, emails, live chats, and other forms of communication to and from our Customer Support Service are recorded for training and security purposes. We may maintain such records throughout the entire term for which your account is active, and up to five (5) years thereafter, unless a longer maintenance period is required to protect our legal interests or to comply with legal obligations.
Use of Cookies
Usage of a cookie is in no way linked to any personally identifiable information while on our site. We may use cookies as a means of collecting information from a web server for the above purposes following a customer's use of the website.
Internet-based transfers
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Some of the data processors engaged to process personal data may be based outside of the European Economic Area (EEA). Therefore, by browsing our website and communicating electronically with us, you acknowledge and agree to our processing of your Personal Information in this way.
Legal Disclaimer
Please also visit our Terms and Conditions covering the use and limitations of liability governing the use of the BetRise website and software.
Your consent
By agreeing to the Terms and Conditions during the registration process or by your continued use of the site following the posting of this Privacy Policy (as applicable), you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. This Privacy Policy should be read in conjunction with our Terms and Conditions.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. If such an event occurs, we will revise the updated date at the top of this page and send you an email. We encourage you to frequently check this page for any changes as to keep up to date on how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any amendments.
Contact Information
If you have any questions or suggestions regarding our Privacy Policy, please contact us at: [email protected].